Privacy Policy
Privacy Policy
Effective Date: January 1 2025
Lash Artisan Studio ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our services, or interact with us in person or online.
1. Information We Collect
We may collect the following personal information from clients and visitors:
- Contact Information: Name, phone number, email address, and mailing address.
- Appointment Details: Booking history, preferences, and any additional details provided during consultations.
- Payment Information: Credit/debit card details for payment processing (processed securely through third-party providers).
- Website Interaction Data: IP address, browser type, and cookies when using our website.
- Health Information (Optional): Relevant health or skin conditions to ensure safe service delivery.
2. How We Use Your Information
We use your personal information to:
- Provide our lash and brow services.
- Process bookings, payments, and appointment confirmations.
- Communicate updates, promotions, or changes to your appointments.
- Improve customer service and personalize your experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Payment processors, booking platforms, and marketing tools that assist us in running our business.
- Legal Obligations: Authorities, if required by law or to protect our rights.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Canadian law.
5. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission or storage is 100% secure.
6. Your Rights
As a Canadian resident, you have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccuracies in your personal data.
- Withdrawal of Consent: Opt-out of marketing communications or withdraw consent for processing your information.
- Deletion: Request the deletion of your personal information, subject to legal or regulatory obligations.
To exercise your rights, please contact us at michelle@lustforlashes.com
7. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Lash Artisan Studio
Email: michelle@lustforlashes.com
Phone: 416 538 4944
Address: 1241 Dundas St West, Toronto Ontario M6J 1X6